Terms of Service
Legal
Terms of Service
Effective date: 1 June 2025
These Terms of Service (“Terms”) form a legally binding agreement between you (“User”, “Parent”) and VidhyaAI (“we”, “us”, “our”) governing your use of the VidhyaAI application and services. By creating an account, you confirm that you have read, understood, and agree to these Terms. These Terms are governed by the Indian Contract Act, 1872, the Information Technology Act, 2000, and applicable Indian laws.
1. Eligibility
You must be at least 18 years old to create a VidhyaAI account. The app is designed for use by children in Grades 1–8 under the supervision of a parent or legal guardian. By registering, you confirm that:
- You are the parent or legal guardian of the child whose profile you create.
- You have the legal authority to enter into this agreement on your own behalf and on behalf of your child.
- All information you provide is accurate and complete.
2. Account registration and security
You register using your Google account (via Google Sign-In). You are responsible for maintaining the security of your account and for all activity that occurs under it. If you suspect unauthorised access, contact us immediately at hello@vidhyaai.app.
The 4-digit Parent PIN you set within the app is your responsibility. We store it as a one-way hash and cannot recover it. If you forget your PIN, you must reset it through the app.
3. The service
VidhyaAI provides an AI-powered learning companion called “Vidhu” that:
- Analyses photos of textbook pages using Google Gemini AI to generate grade-appropriate explanations.
- Generates personalised quizzes and spaced-repetition revision schedules.
- Recommends relevant educational YouTube videos.
- Sends a weekly learning digest to the registered parent email.
The service is provided as a Progressive Web App (PWA). An internet connection is required. Offline functionality is not guaranteed.
4. Freemium model and subscription
Paid tier: Unlimited scans for ₹100 per month (inclusive of applicable GST). Billed monthly. Payments processed by Razorpay, a PCI-DSS compliant Indian payment gateway.
Refund policy: Subscription fees are non-refundable except where required by the Consumer Protection Act, 2019 (e.g., service not delivered, material defect). Refund requests must be submitted within 7 days of the billing date to hello@vidhyaai.app with your order ID. Approved refunds will be processed within 5–7 business days to your original payment method.
Cancellation: You may cancel your subscription at any time from the app settings. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued.
Price changes: We will notify you by email at least 30 days before any price change. Continued use after the effective date constitutes acceptance.
5. Acceptable use
You agree to use VidhyaAI only for lawful, personal, non-commercial educational purposes. You must not:
- Attempt to reverse-engineer, scrape, or reproduce AI-generated content at scale.
- Upload images of content that is not related to the child's education (e.g. obscene, harmful, or illegal material).
- Use the service to generate content for commercial resale or redistribution.
- Circumvent scan limits, rate limits, or access controls.
- Share your account credentials with others outside your household.
- Use the app in any way that violates applicable Indian law.
We reserve the right to suspend or terminate accounts that violate these rules without prior notice.
6. AI-generated content — disclaimer
We are not liable for any academic outcomes based on reliance on AI-generated explanations.
7. Intellectual property
All content, design, software, prompts, and AI orchestration in the VidhyaAI application are the intellectual property of VidhyaAI and protected under Indian copyright law. You may not copy, modify, distribute, or create derivative works without our written permission.
Textbook content you photograph remains the property of its respective publishers. We do not claim ownership of uploaded images. Images are processed solely to generate explanations and are deleted from our servers within 7 days.
8. Third-party services
The app integrates with Google Firebase, Google Gemini AI, YouTube, and Razorpay. Your use of these services is also subject to their respective terms of service. We are not responsible for the availability, accuracy, or actions of these third-party services.
9. Service availability
We aim for high availability but do not guarantee uninterrupted service. We may suspend the service for maintenance, security patching, or circumstances beyond our control (including Google Firebase or Gemini outages). We will notify users in advance of planned downtime where possible.
10. Limitation of liability
To the maximum extent permitted by Indian law, VidhyaAI's total liability to you for any claim arising out of or related to these Terms or the service shall not exceed the amount you paid us in the 3 months preceding the claim.
We are not liable for: indirect, incidental, or consequential losses; loss of data; loss of academic opportunity; or any harm arising from AI-generated content.
Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence, or any liability that cannot be excluded under Indian law.
11. Termination
You may delete your account at any time from the app settings. We may terminate or suspend your account with 7 days' notice for material breach of these Terms, or immediately for serious violations (e.g. uploading illegal content, circumventing payments).
On termination, your right to use the service ceases immediately. We will delete your personal data within 30 days as per our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. We will notify you of material changes via email at least 14 days before they take effect. Continued use of the app after that date constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the service and delete your account.
13. Grievance redressal
For any complaints or disputes related to these Terms, contact our Grievance Officer:
Grievance Officer
VidhyaAI
Email: hello@vidhyaai.app
We will acknowledge within 72 hours and resolve within 30 days.
If your complaint is not resolved to your satisfaction, you may approach the Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.
14. Governing law and jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra. Before initiating legal proceedings, you agree to attempt resolution through our grievance process (Section 13).